I'm not sure what this has to do with customer service or customer feedback but it's a great story!
Our focus is guests and measuring their experience.
The video is about giving kids at risk hope and skills to have a better life.
This to me is transforming peoples lives!  What a great story and idea.  In Boise we have Life's Kitchen that is similar!  Great people doing great work.
We are transforming customer feedback and how organizations use it!
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