Tuesday, September 6, 2011
US Airways customer service
Doug,
I've flown your airline from the old America West days. I remember free drinks and have been elite over 15 years.
Just want to let you know...your service is terrible. I wish you offered our feedback solution so I could share this with you directly.
I forgot how bad the service is...
Please stop repainting planes and spend the money on hiring people that care about your customers.
I'd love to personally help you transform the way your customers share feedback and how you use it. Please call, text, or email me!
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