Transforming the way customers share feedback and how organizations use it! This is a place to share and learn about customer feedback, customer service and how to improve your customers experience. We want to move people from Comment Cards to Feedback that is of value.
Tuesday, September 6, 2011
US Airways customer service
Doug,
I've flown your airline from the old America West days. I remember free drinks and have been elite over 15 years.
Just want to let you know...your service is terrible. I wish you offered our feedback solution so I could share this with you directly.
I forgot how bad the service is...
Please stop repainting planes and spend the money on hiring people that care about your customers.
I'd love to personally help you transform the way your customers share feedback and how you use it. Please call, text, or email me!
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